• Psychosocial support and counseling are provided to patients and their families beginning at the time of diagnosis and continuing throughout treatment.
• A lodging-house has been built for the parents and patients who live far away from home with distances so great that it makes it difficult for them to go home in-between treatments.  
• Daily transportation is provided for those who live locally, but who have difficulty accessing public transportation – either due to disability or who live long distances from points of access of public transportation.  
• Transportation is also provided for patients who live in cities outlying Sao Paulo where cancer care is not available.  
• Schooling is provided to children to ensure that they continue their education during treatment in classrooms at Santa Marcelina Hospital.  
• A special kitchen where a locally famous chef teaches parents how to cook on a weekly basis has been set up.  This weekly session brings families together in a more relaxed atmosphere. 

Psychological support is also available for the staff to decrease burn-out.  

Palliative care services are available at the hospital itself and at a separate hospice that is outside of the hospital (see Palliative Care Program for more information about the palliative care program for children and adolescents).  

INCTR Brazil and TUCCA serve as a pathology reference center for other institutions throughout the country, initially for brain tumors, but this is to be expanded to other malignancies in the future. Molecular biology and immunohistochemistry studies have been introduced as part of the overall pathology program.

Locally relevant research on selected pediatric cancers is conducted.